Tell me and
I forget;
Show me and
I will remember;
Involve me and
I will understand.


Illustration by Felicita Sala
Testimonials for Professional Development

All Testimonials which are used with permission, are from participants in Professional Development conducted by Margaret. Unless otherwise indicated names have been changed to preserve confidentiality.

Selected Testimonials are provided for

Monday Modules and Thursday Topics

Generally I loved the opportunity to gain lots of great insights from a highly experienced practitioner about how to conduct a mediation from beginning to end. The sessions were thought provoking, inspiring and very practical. I also loved the fact that I could participate in the sessions online.

I loved how the content covered each stage of the mediation process, so that each week we had a focus on one element. The content was unpinned by theoretical knowledge and was filled with lots of practical tips about what do or say in each stage. 

I liked how Margaret followed a consistent process for each session. I particularly liked having to identify the purpose of each stage of the mediation as well as giving a description.

At the same time, Margaret also let us explore topics/ideas on the way and also welcomed questions and challenges to her own ideas, which was great.

Emma Broomfield Experienced Mediator 2016
Director Locale Consulting

Generally paced well – plenty of opportunity for questions and discussion

Content was very helpful

I enjoyed the process – became predictable and easy to follow at night when often feeling tired.

E​xperienced Mediator 2016

Relaxed mode of delivery and conversational style works well. Excellent how you bring the focus back to the topic as it would be easy to move into other topics.

Excellent content: sharing your valuable slant on mediation is most useful. I enjoyed slight tangent to discuss underlying philosophy of human behaviour where appropriate.

Very interesting content as it differed from traditional mediation. Found this helpful, especially the set of questions.

Ex​perienced Mediator 2016

What worked well was the analysis of purpose, effect and perspectives.

I found the open responsiveness of Margaret and registrants worked well. The pace, the information and the thought flow.

Exp​erienced Mediator 2016

Margaret was happy to take the lead and has so much to impart.

The content was excellent and very thought-provoking; an excellent refresher.

Exp​erienced Mediator 2016

I had not worked in mediation for some time and the discussion enabled me to recap and revise and remember strategies that I used to use in mediation and learn new ones. The casual nature of the group allowed us to enter the discussion without feeling intimidated or judged.

The content was perfect as it ran through all the stages and allowed us to dissect each one.

The two hours sessions seemed to fly by with invigorating and relevant discussions and peer reflection and learning. What worked well for me was the opportunity to ask questions and to raise issues one-on-one and the structured and informal approach.

Experienc​ed Mediator 2016

In all cases I found that the content of the sessions added meaningfully to the five-day training.

The process was streamlined and allowed each participant to receive one-on-one attention as well is being able to share in group discussion about significant issues. Each question and idea, however basic or intricate, is encouraged and explored in detail.

New Med​iator 2016

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Coaching for Mediator Accreditation, Mediator Practice and FDR Practice

Margaret Halsmith provided a small forum for people preparing for the LEADR video assessment for mediators. I was lucky to attend, and found the whole session most beneficial. We were able to discuss and ask questions that were of concern to each person in the group and cover main topics for the assessment. Margaret has a wealth of knowledge and experience, and a willingness to share this. I recommend anyone contemplating doing the video assessment to avail themselves to a preparation forum provided by Margaret. I passed and I am sure it was of assistance.

Colleen Mack 2015

A few weeks ago you took the time to give me a tutorial when I had driven up from Kojonup, unaware that it had been cancelled.

The time spent with you was invaluable and sincerely appreciated.

I am pleased to advise you that I have, today been advised that I was successful in the subsequent assessment.

Thank you again for your assistance.

I have attached the assessment report which you may find of interest.

Edmund 2012

Your fabulous coaching did the trick - I passed. Thank you so much! As you can tell, I'm completely thrilled. Still a lifetime of learning ahead of me!

Catherine 2014

Margaret strikes a perfect balance between challenge and enjoyment during coaching sessions. Her advice is pitched perfectly to boost confidence and improve performance.

Margaret coached me to refine my opening statement, develop effective transitions between stages and identify and employ a range of questioning styles.

But I was also encouraged to think about things more fundamental to my long-term approach as a mediator: my mediation style, the importance of precise language and the benefits of couching mediation in ‘thinking’ rather than ‘feeling’ terms.

It’s no surprise that Margaret is a highly respected mediation expert.

Wendy Franklin 2013
Head of Corporate Communications, GESB.

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Advanced Workshops

I recently took part in a one day training program run by Margaret Halsmith on introductory mediation skills.  I found Margaret to be an excellent communicator, the training session providing an informative, interactive and enjoyable introduction to the skills of mediation. The hands on nature of the course and role plays were especially valuable.  One day was certainly too short!

Tony 2011

Professional and compassionate leadership; good mix of presentations: style and variety; thank you

Br​uce 2013

Overall the course was very informative and rewarding personally and professionally. Margaret provided great insights the process through their personal knowledge and skills.

Jennifer 2013

The course was well presented. Margaret read the room well and attended well to participants' needs.

Michelle 2013

Margaret is very knowledgeable and did a fantastic job of facilitating the course.

Trevor 2013

The performance of the trainer ameliorated pre-course anxieties. Very grateful to have participated.  Margaret was very impressive in her skills delivery.

Bill 2013

I thoroughly enjoyed the course although I didn't think I would at the start.

Sharmila 2013

Brilliant course and so well delivered by Margaret.

Alfred 2013

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Mentoring for Practicing Mediators and FDR Practitioners

Thank you Margaret for the last few years of mentoring me. I have shifted from being a doubtful, mechanistic mediator to a reflective, flexible mediator with even greater respect for the process than when I started. I look forward to continuing our professional relationship.

Francine 2013

Dear Margaret, I am looking forward to our 6 monthly review. There is such a lot that I think about differently now. I have changed my practice a bit but mostly I am much more resilient (and that means professional) than I was before I started being mentored by you. Parties are getting a better deal from me; mostly though my family and I are getting a better deal from me.

Bevan 2013

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Image credit: Robert Woods

Testimonials for Professional Development